If processing is delayed, customers may choose to cancel the order and get a full refund, delays by shipping providers are not the seller’s responsibility.
For late orders, please contact the shipping company first to find out the product status.
Damaged products:
STRAWBERRY FOR BEAUTY FZ LLC company assumes no responsibility for lost or damaged products once the order reaches the shipping company.
If your item arrives damaged, please contact us so we can help you make a claim to your shipping provider.
Order cancellation policy
The customer will bear the bank expenses and shipping fees if there is no reason for the refund or if the cancellation is made by the customer and the payment amount will be refunded to him within approximately 10 business days.
If there is a defect in the product, the customer does not bear any bank costs or shipping fees and has the right to refund the product or refund its full amount.
نحن نستخدم ملفات تعريف الارتباط للتأكد من أننا نقدم لك أفضل تجربة على موقعنا. إذا واصلت استخدام هذا الموقع ، فسنفترض أنك سعيد به.فهمت
